Pag-IBIG Fund CDO moves to new office

• Source: https://pia.gov.ph/news/articles/1016253
• Friday, December 21, 2018

By Recthie T. Paculba (RTP/PIA10)

CAGAYAN DE ORO CITY (PIA)— A bigger, more convenient and comfortable office awaits the clients of Pag-IBIG Fund CDO Central Members Services Branch at Puregold Building, Lapasan, this city.

Pag-IBIG Fund Deputy Chief Executive Officer Alexander Hilario Aguilar said the transfer and expansion intend to “make Pag-IBIG services more accessible to all our members.”

Aside from heavy traffic congestion in their previous location at J.R. Borja Street, Aguilar said the new office is more spacious, modern, and accessible.

CDO Branch Manager Susan Cezar said the new office offers services on online registration for employers, employees and individual payers and releasing of loyalty cards, receiving and processing of applications for membership, short term loan (STL), provident claims and request for merging, refund of STL, overpayments and members savings information.

They also accept payments for membership monthly savings, STL amortizations/dues and housing related dues, attend to client's queries on membership, STL and housing, and receive and process applications for fund coordinators club, employer’s annual certificate, certificate of employer’s registration, and penalty condonation, per Pag-IBIG Fund Circular 404.

For his part, Mayor Oscar Moreno said Pag-IBIG Fund has been an instrument of the government to address housing and resettlement issues.

"Grabe ang demand sa housing (the demand for housing is high). If the government were to do nothing, the price of housing will be unreachable to many," Moreno said.

Together with Pag-IBIG Fund, Moreno said the city now works to attract developers so the socialized housing will be undertaken in the city and to make the price per housing unit more affordable to the beneficiaries.

The new office of Pag-IBIG Fund CDO Central Members Services Branch is open Mondays to Fridays, 8:00 a.m. to 5:00 p.m..