11 Pantawid children-beneficiaries hired as call center agents in Iloilo

• Source: http://www.pna.gov.ph/index.php?nid=2&rid=946520
• Thursday, December 8, 2016

(PNA), LAP/PGL/CBFERRER/CBF

ILOILO CITY (PNA) -- Eleven children-beneficiaries of the Pantawid Pamilyang Pilipino Program (4Ps) of the Department of Social Welfare and Development (DSWD) are now employed in business process outsourcing (BPO) companies here in Iloilo as call center agents.

The 11 newly-employed individuals are among the 31 graduates of the Contact Center Services course under the Sustainable Livelihood Program Employment Facilitation of the DSWD.

DSWD-6 project development officer Darryl Alfuente, said that the newly-employed children-beneficiaries of the Pantawid are from the municipalities of Sibunag in Guimaras and Leganes in Iloilo.

Alfuente said that one graduate was hired by Transcom while 10 others were hired by Voiceless Technologies Inc., both based herein Iloilo.

The 31 graduates recently underwent 18 days of free skills training provided by DSWD-6 in partnership with the Public Employment Service Office (PESO) of Guimaras and Iloilo and the Philippine Call Center Institute (PCCI).

“This program is our way to help employ children of the Pantawid beneficiaries by giving them customized training package and linking them with BPO industries,” he said.

Last year, 90 children-beneficiaries of Pantawid underwent the said training. Alfuente said that about 65 or 75 percent of them were employed by BPOs.

Later this year, another batch from the towns of Alimodian and Leon in Iloilo province and Iloilo City will undergo the same training.